Cancellation, Date Change, Challenging Course Policies

Online Exams: Level I - 500, Level II Upper Quadrant - 600, & LeveL II Lower Quadrant - 610

A full refund minus $20 administrative fee will be granted up to one (1) week prior to the examination when cancelling an exam.  Changing an examination date can be done up to one (1) weeks prior to an examination with an additional charge of $20.00.  When requesting a date change, please provide the date of the future exam you wish to take.   Only one date change per exam type is acceptable.  A written explanation provided by email to, exams@naiomt.com is required for both a cancellation and date change. 

Exam Date Change fees can be made online. Go to the "Exams" page and click the "Registration" link at the top left.  Find "Follow Up Payments" section and select "Make Payment Here".  Be sure to place in the comment section of the payment page your explanation for a date change.  Otherwise your request will not be processed.

Challenging Courses/Exams Policy
If you are pursuing examination and plan not to attend certain NAIOMT core courses you are required to pay a one-time $15.00 per day per course fee ($90.00 - Core courses run 6 days) for all related courses not attended at the time you register for the exam.  Follow the above directions for "Follow-Up Payments".

Level II and III Written and Level III Case Studies
A full refund minus a $50 handling fee will be granted up 30 days prior to exam date. Later than 30 prior to the exam date there will be no refunds. In cases of illness or emergencies, the exam fee minus $50 handling fee may be applied to a future exam date if arranged with the exam coordinator.

Level III and IV Practical Exams
If you are not able to pay the full application fee at the time of submitting your application, you may submit a $500 NON-REFUNDABLE DEPOSIT with your application. The balance is due 12 weeks prior to the exam date or the candidate risks forfeiture of their deposit and time slot. Cancellation may jeopardize the running of the exam; therefore candidate cancellation on or after the 12-week deadline may result in the loss of both the deposit and the remaining examination fee if another candidate cannot fill the vacant time slot.

Within 8 weeks of the exam, there is no refund, but in the case of documented illness or emergency, the registration cost, minus $100, may be applied to registration for a future exam date. NAIOMT reserves the right to cancel oral practical exams due to lack of registrants.
Contact the exam coordinator for further assistance and information at, 1-800-706-5550 or at exams@naiomt.com.